educational technology (#edtech) #elearning
Customer Support One-hundred-and-Twenty minutes vs Twenty-One minutes That’s the difference in time between Telephone and Twitter, in getting a resolution from AT&T Customer Service. After sitting and waiting on hold and being transferred to SIX different departments, and sitting at my computer–waiting on hold most of the time, I took to Twitter. As much as…
I Love Cloud Based Apps! It was an easy for me to move to cloud-based software services (apps) and put an end to mailing myself documents or carrying disks (I’m old! LOL) or thumb drives of large presentations. To have the convenience of having EVERYthing accessible from any Internet connected device was a dream come…
From EdTechMagazine.com When it comes to authentication, most IT departments and end users trade internet security for convenience. Trying to remember long, complex passwords and using multifactor authentication is a pain and makes accessing data, e-mail and applications difficult. As the web has evolved, users tend to have user names and passwords for dozens, maybe…